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Quality management objectives

Quality products and professional services are Hongbotong's interpretation of quality. At Hongbotong, we use the "Supply Monitoring System" in the smart distribution system to implement quality control measures in every link of the component distribution chain to ensure the quality of products and services. Our "smart system" will evaluate and monitor suppliers to ensure that the products provided by Hongbotong to customers are from reliable suppliers; The man-machine collaboration is used to implement strict product inspection standards to eliminate counterfeit products; The "smart system" also integrates a series of effective warehousing and logistics controls to meet and exceed customer quality requirements.

Quality is truth. Hongbotong implements the anti-counterfeiting program, eliminates the fake, and always takes "zero quality risk" as the quality control goal. Since its establishment, our company has maintained an excellent record of zero counterfeit and shoddy products. We are proud and continue to maintain our reputation and provide all our customers with high quality goods.

Hongbotong cooperated with China Electronic Components Central Laboratory to conduct product quality and reliability testing to ensure 100% original components.

Quick response within 2 hours
A rigorous traceability system
quality management system

Supplier Management

Regional division of suppliers

Hongbotong Electronics has Greater China, Europe and the United States, East Asia, Southeast Asia and other regions according to the location of suppliers. The procurement teams, as divided according to the region, inquiry and compare the product price of global suppliers.
Supplier level and qualification

According to the nature of suppliers, it is divided into three levels: A/B/C, corresponding to the original factory, agents, EMS/ international spot resource suppliers. Evaluation is made regularly according to the dimensions of supplier service response, quality control, delivery management, and the credit level maintenance in the company's ERP system is carried out.

IQC management

Submission of an acquisition plan for procurement

System notification of arrival

QC or laboratory testing

Review by the QC Manager

Warehousing

Warehouse and Logistics Management

Storage environment

It is in compliance with the standard constant temperature and humidity storage environment, 24 hours air conditioning environment; it has FIFO first in first out comprehensive ESD protection, and reliable grounding, and the operators are equipped with ESD protection in the whole process; there are professional management personnel who are familiar with electronic material storage requirements and specifications.
Time for delivery

Through close cooperation with more than 1000 suppliers in four continents with developed electronics industry, Hongbotong Electronics can deliver goods in 1-3 days from Asian supply and 3-5 days from European and American supply.
Transportation safety

Hongbotong Electronics strictly selects logistics suppliers, and establishes long-term and stable cooperation with well-known express and logistics companies at home and abroad, such as SF Express, FedEx, DHL, UPS, TNT, etc., to ensure transportation safety and timeliness, safe delivery, and the completion of missions.

Environmental policy

We work closely with our supply chain to ensure that product compliance is fully documented, including but not limited to the following:
Compliance with the EU Technical Directive on End-of-Life Vehicles (ELV)
Relevant provisions of the Restriction of Hazardous Substances (RoHS) Directive of the European Union and China
Eu Regulation on Registration, Evaluation, Authorization and Restriction of Chemicals (REACH)
SGS reports and MSDS
Mineral control

After sales management

Quick response within 2 hours

Quick response within 2 hours

Hongbotong Electronics has a dedicated customer complaint handling team and a complete customer complaint handling process, which will immediately start the customer complaint handling procedure within two hours after receiving the customer complaint, and cooperate with the customer to handle anomalies with full resources in the first time.
Rigorous traceability system

Rigorous traceability system

Hongbotong Electronics adopts the industry's most advanced ERP management system to control material information, ensuring that material model, quantity, C.O.O., year, Lot NO., photos and other important information are complete and reliable. Based on many years of cooperation with the original factory and agent, we can effectively win the technical support of the original factory/agent FAE.
A sound reporting system

Perfect reporting system

According to customer needs, Hongbotong can issue corrective and preventive action reports, FA reports, 8D reports, etc., and can issue agent/original factory testing reports as required, and can also issue third-party laboratory reports with legal effect.

Continuous improvement

Continuous improvement of employee behavior
Continuous improvement according to industry standards
Continuous improvement of internal systems and processes

Continuous improvement of employee behavior

With the core value of "customer first" as the action guide, Hongbotong Electronics advocates and requires all employees to build a learning team, constantly improves and promotes the working methods of procurement, QC, SQE, FAE and other positions through internal and external training and assessment, performance assessment, management by objectives, and continues to change the behavior of employees to meet the quality requirements of customers.
Continuous improvement according to industry standards

IPC/JEDEC Solid State Technology Association standard
MIL-STD-105E U.S. Military Sampling standard
Test methods and procedures for MIL-STD-883 microelectronic devices
Electronic component quality assessment system of IECQ-CECC International Electrotechnical Commission
ISO9001 Quality Management System
Continuous improvement of internal systems and processes

In view of the occurrence of abnormalities, comprehensive corrective and preventive measures are adopted to review and correct, while the management process and system are sorted out from time to time, the effectiveness of the system and process is assessed according to the current management focus and exposed problems, and system loopholes are corrected to avoid the secondary occurrence of quality anomalies, ensuring that the quality management level is in the leading position in the industry.